Frequently Asked Questions
Have a question about your upcoming move or our specialized logistics services? You’re in the right place. Sterling Life Science Logistics brings decades of experience managing sensitive lab and life science relocations with precision and care. Explore our FAQs below to learn more about our company, our process, and how we ensure every move is handled safely, efficiently, and professionally.
Sterling FAQs
Logistics in the life sciences world comes with high stakes, strict regulations, and sensitive materials. That’s why clients turn to Sterling, for expert guidance and tailored solutions. Below, we’ve answered the most common questions about our capabilities, compliance, and services.
Still have a question? Contact us here and we’ll get you the answers you need.
What types of clients do you serve?
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We work with biotech, pharmaceutical, and laboratory organizations that require mission-critical logistics, including relocation, storage, and cold chain transport tailored for the life sciences sector.
What makes your facility life science specific?
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Our purpose-built facility supports cGMP-aligned workflows, precise temperature control (ambient to −192 °C), chain of custody transparency, and documented handling protocols designed specifically for sensitive research materials.
How do you ensure compliance with regulatory standards?
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We follow strict safety protocols, maintain continuous training, and adhere to industry compliance frameworks. Our teams are trained to handle sensitive materials with precision and care.
What kind of storage and transport capabilities do you offer?
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We provide dry and cold GMP storage, temperature-controlled trailers (reefer and bio), client-equipment hosting, real-time GPS tracking, and inventory systems built for life sciences environments.
Can you manage full lab relocations and decommissioning?
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Yes. We provide complete lab relocation and decommissioning services including equipment setup, calibration, waste coordination, and recommissioning support.
What sustainability practices do you follow?
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Sustainability is part of our daily operations. We reduce waste, use eco-friendly materials, and implement responsible disposal and recycling programs during lab moves and decommissions.
Where are you located and what areas do you serve?
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Our headquarters is in Tewksbury, Massachusetts, and we serve life sciences clients across the U.S. through a trusted national logistics network.
How can I get started with Sterling?
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Visit our Contact Us or Become a Partner pages to start the conversation. We’ll work with you to understand your needs and develop a customized logistics plan.
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